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Case Study: Tourism

Indiahikes: Centralizing Revenue and Scaling Operations

How India's largest trekking community transformed fragmented booking systems into a unified, high-performance ERP hub.

The Challenge

Managing Complexity in
Expedition Logistics

Indiahikes faced significant hurdles in managing trek bookings across multiple regions. Revenue was scattered across different payment gateways, and inventory for mountain equipment was tracked manually, leading to frequent discrepancies.

As they scaled to thousands of trekkers per season, the lack of real-time visibility into cancellations, equipment health, and guide availability became a strategic bottleneck.

Indiahikes Trekking

The Solution

Flow Eazy implemented a comprehensive Odoo ERP suite tailored for tourism. We centralized the revenue dashboard, integrated 3 different payment gateways, and created a dynamic inventory module specifically for expedition gear.

The Impact

With automated booking confirmations and a single source of truth for financials, Indiahikes saw a 40% reduction in admin workload and zero discrepancy in seat inventory across peak seasons.

40%

Efficiency Gain

Reduction in administrative workload through automated booking and scheduling.

100%

Visibility

Real-time financial tracking across multiple payment gateways and regions.

Zero

Errors

Accurate tracking of mountain equipment across all base camps and warehouses.

bestcustomerexperience

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